Watson Institute for International and Public Affairs

The Market Basket Employee Customer Revolt: Lessons for Future Corporate Governance and Employee Relations in the US

Friday, October 10, 2014

3:30 p.m.

Joukowsky Forum

Reception to follow.

Watch webcast

The recent battle over control of “ Market Basket” grocery stores brought out several interesting features of the modern American economy that deserve discussion and attention. The revolt by employees and customers to defend their boss, Arthur T. Demoulas, saved the business model featuring low prices and high quality jobs, against the goals of his cousin, Arthur S. Demoulas, who favored shareholder profits.

Can employees, customers and managers form a stable alliance around these values against the pressures of finance and investors pushing for faster and higher rates of return? This forum brings together experts in leadership, corporate governance, finance, operations and labor to discuss the key lessons learned.

Commentators on this panel include:

Thomas Kochan, MIT Sloan School of Management

Zeynep Ton, MIT Sloan School of Management

Peter Gourevitch, Senior Fellow in International Studies, Watson Institute for International Studies

Richard M. Locke, (moderator) Howard R. Swearer Director of the Watson Institute for International Studies and a professor of political science.